Smart surveys that present the respondent with questions and answers specifically tailored to each individual respondent improve response rates and improve the integrity of collected data. QuestionPro.com offers the ability to create smart surveys using a simple point and click interface. Many techniques may be utilized when developing surveys that dynamically direct a respondent through a survey based on the respondent's prior survey responses. The standard example is Simple Branching. For instance, if a respondent answers 'Dissatisfied' to a question regarding support satisfaction, then show a series of questions to gather more information regarding their feedback; alternatively, skip the additional information questions. There are multiple options for developing dynamic surveys like Simple Branching, Piping, Looping, Compound Branching, Delayed Branching, etc.
To effectively conduct an Online Survey the first you need to decide what the objectives of the study are. Ensure that you can phrase these objectives as questions or measurements.
Learn the survey basics, including how to create and customize, distribute, and report surveys.
Our advanced trainings include survey logic, branching, extraction, scoring, piping, and more.
Social media, email or QR codes? We’ll teach about the 15+ type of survey distribution options.
Feedback on company, product, customer service, ratings, intention to return.
Evaluation of communication information and strategy within the company.
Customer satisfaction survey with product, representative, and process questions.
Creating a survey with QuestionPro is optimized for use on larger screens -
Though you're welcome to continue on your mobile screen, we'd suggest a desktop or notebook experience for optimal results.
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