The moment you send out a survey to collect feedback from your clients, you send out a message that “You care” about how they feel and that client feedback matters to you. Client feedback software…

We all know that mobile devices are now most people’s preferred way to access content from the internet. Nearly 80% of Americans own a smartphone and the average user spends more than three hours per…

Writing surveys seem like an easy task. However, without proper forethought, poorly written surveys could ruin your insights. We’ve seen bad surveys go viral for the wrong reasons. We’ve also seen organizations who’ve made decisions…