Product Use Satisfaction

Product use, attribute evaluation and satisfaction.

Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.



How satisfied are you with regarding the following items?
Very Unsatisfied
Very Satisfied
Not Applicable
Overall quality
Purchase experience
Installation or first use experience
Usage experience
After purchase service (warranty, repair, customer service etc)
How often do you use [PRODUCT]?

Overall, how satisfied are you with [PRODUCT]?
Compared to other [PRODUCT CATEGORY] that are available, would you say that [PRODUCT] is...
Will you use/purchase [PRODUCT] again?
How likely are you to recommend [PRODUCT] to others?
Based on your experience with [PRODUCT], how likely are you to buy a [OTHER PRODUCT] again?

If you contacted [COMPANY] customer service, were all problems resolved to your complete satisfaction?
If you have additional comments for [COMPANY] about your experience with [PRODUCT] that have not been addressed in the survey, please enter them below.
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact: -

Company Name

Address 1

Address 2

City, State, ZipCode

Customer Satisfaction Surveys

Retail Store Evaluation Survey Template

13 questions

Retail store survey questions to collect customer feedback on various aspects of the store. This sample questionnaire template includes critical store evaluation questions to consumers, such as location, inventory, customer service, merchandise pricing, value for money and overall customer satisfaction. Use this store survey and grow your business with real customer insights.

Customer Satisfaction Surveys

Product Satisfaction Survey Template

9 questions

Product satisfaction survey template with questions for evaluating customer service experience, product use satisfaction, process evaluation etc. This questionnaire gives you the expert questions you need to get insightful responses that can provide you with actionable survey conclusions. Use this template as an example or directly use it in your survey. You can edit it the way you prefer, add your logo and branding elements and send it out to your survey respondents.

Customer Satisfaction Surveys

Customer Service Survey Template

18 questions

The customer service survey questions template consists of multiple questions that evaluate the level of service that a customer received while interacting with a brand. This survey template was created by industry experts who understand the importance and value that collecting feedback contains and the customer service team is one of the most important factors as of which feedback is to be collected. It is known that it is much more expensive to acquire a customer rather than retain a customer and hence customer feedback is very important. Conducting a customer service survey provides in-depth feedback about customers and their perception of the brand as well as map out areas of the business that need fortifying upon and alternatively also where work is required.